Dina Gimadieva
UX Researcher and Designer
Berlin, Germany
UX Researcher and Designer with 7+ years of experience in conversational AI, voice interfaces, and AI-powered products. Background in consumer tech, fintech, robotics, and enterprise software. Based in Berlin. Fluent in German and English.
Selected Work
Banking Support Chatbot for Mobile & E-Banking
To improve self-service within digital banking, the bank introduced a chatbot embedded directly in authenticated mobile and e-banking. I joined the project as the sole Conversation UX Designer, responsible for defining the conversational experience, designing the chatbot's interaction model, and aligning the system with both user needs and regulatory constraints.
Read case study →
Digitizing Corporate Client Onboarding
Corporate client onboarding at the bank had long been a manual, paper-based process. The challenge was not simplification of regulation, but translation of regulatory complexity into a clear, predictable, and self-explanatory digital experience for corporate clients.
Read case study →
How Novice Users Adopt a Voice Assistant
Most research on smart speakers focused on experienced users. This mixed-methods study tracked 16 novice German-speaking participants over one week to understand how first impressions form, what shapes continued use, and how the gap between expectation and reality drives attitude change.
Read case study →Experience
Work
Senior Interaction Designer
EPAM Systems, Berlin
Conversational UX Designer
Humanizing Technologies, Cologne
Voice User Interface Designer
denkwerk / Deutsche Telekom Innovation Hub, Cologne
UX Design & Research Working Student
Talend Germany, Bonn
Usability Engineer (Intern)
designaffairs (now Accenture Song), Munich
Education
MSc Usability Engineering
Hochschule Rhein-Waal, Kamp-Lintfort
BSc Applied Informatics
Kazan Federal University, Kazan
Teaching & Certifications
Guest Lecturer
Hochschule Dusseldorf — Conversation Interfaces & Voice UI Design
NNG UX Certified
Nielsen Norman Group (ID: 1067967)
Get in Touch
I'm open to new opportunities in conversational AI, voice UX, and AI-powered product design. Based in Berlin, available for remote and hybrid roles.