Dina Gimadieva
UX/Product Designer and Researcher
Berlin, Germany
I work at the intersection of UX research and product design.
Most of my career has been spent studying one specific problem - how people encounter AI for the first time, whether they trust it, and what makes them stay.
I design based on what I find, and I use AI tools to move fast.
Based in Berlin, fluent in German and English.
Selected Work
Zero Branch Visits: Digitizing Corporate Client Onboarding
Corporate client onboarding at the bank was a manual, paper-based process. I owned the end-to-end UX design to digitize it for mobile — translating regulatory complexity into a clear, self-directed experience that eliminated branch visits and significantly increased completion rates.
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Banking Support Chatbot for Mobile & E-Banking
A banking support chatbot I designed end-to-end now handles one in three customer queries without human intervention. I was responsible for the full conversational experience - personality, tone of voice, dialog flows, and escalation strategy - across authenticated mobile and e-banking.
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How Novice Users Adopt a Voice Assistant
Many people who bought a smart speaker gave up using it within days. I studied why- tracking 16 novice users over one week to understand how first impressions form, what drives abandonment, and what it takes to design a voice assistant that earns trust from the very first interaction.
Read case study →Experience
Work
Senior Interaction Designer
EPAM Systems, Berlin
Conversational UX Designer
Humanizing Technologies, Cologne
Voice User Interface Designer
denkwerk / Deutsche Telekom Innovation Hub, Cologne
UX Design & Research Working Student
Talend Germany, Bonn
Usability Engineer (Intern)
designaffairs (now Accenture Song), Munich
Education
MSc Usability Engineering
Hochschule Rhein-Waal, Kamp-Lintfort
BSc Applied Informatics
Kazan Federal University, Kazan
Teaching & Certifications
Guest Lecturer
Hochschule Dusseldorf — Conversation Interfaces & Voice UI Design
NNG UX Certified
Nielsen Norman Group (ID: 1067967)
Get in Touch
I'm open to UX research and UX/product design roles across industries. I'm genuinely curious about new domains and have enjoyed applying my work to very different contexts throughout my career.
Based in Berlin, available for remote and hybrid roles.